![]() The router should flash blue while it reconnects, then switch to solid blue once your Wi-Fi network is ready for use. Don’t worry about the “voice” and “batter” icons. Wait until both the “online” and “power” lights are solid blue.Disconnect the modem power supply (black cable plugged into electrical outlet).This step applies to all modems and router models, not just Spectrum’s basic ones: In practice, this is the best way to “make sure” it’s fully restarted. In theory, this isn’t any different from using the restart button. We’ll do this by fully unplugging the power cables for both devices. ![]() If you’re still offline, the next step is to do a manual reboot of the modem and router. Once connected, the modem should have a solid blue light for the “online” icon at the top, and the router should have a solid blue light indicating that your Wi-Fi is working again. If it’s working properly, all the lit icons on the modem will flash off and back on again, then continue blinking for another 5–30 seconds while it reconnects to the internet. Do not press the "reset" button on the back of either device. The restart button is located on the front of Spectrum standard modems. Push and hold the restart button for 30 seconds, or until you see the lights flash to indicate it’s restarted. The modem leased with Spectrum service has a round restart button on the front, near the bottom of the device. Attempt a basic restart of router and modem 99% of cases are fixed with the simple reboot instructions below: 2. If there was a recent outage, that’s actually good news seeing a blinking red light is normal after outages, and is caused by issues with the IP address associated with the connection. If there is an ongoing outage, you’ll have to wait until it’s fixed to begin troubleshooting your connection. Spectrum provides outage information by chat. Based on our research into Spectrum outage length, you can expect service to be back up in eight hours or less. You can also check the Spectrum mobile app using your mobile service. Therefore, if you want accurate local information on outages, the only way to get it is to engage with Spectrum network chat. There are a number of websites online that show up if you Google “Spectrum outage.” None of these websites know for sure if Spectrum is down they just make estimates based on user complaints. Check if there is an ongoing outage in your areaīefore you even touch the router, pull out your smartphone and check Spectrum’s outage page. This guide applies to Spectrum's WiFi 6 router, as well as the common Wave 2 models: RAC2V1S/RAC2V2S, RAC2V1K, and RAC2V1A. You should recognize yours in the picture below: These routers are very simple they only have one light, which is either red or blue depending on connection status.
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